Returns & Exchanges
At Snag, we want you to feel confident in every fit, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the size isn't quite right or you've changed your mind, we've made our process simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original mailer and include the generated packing slip to ensure our team can identify your order quickly.
Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing